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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brother Char

March 11, 2025

5  out of  5
rating by Brother Char
"Jeff has been servicing our family for insurance purposes for years and we are delighted with his service. Jessica, who works in his office was able to use her number skills and get us a significant discount on our policy which we deeply appreciated in these interesting times. She was pleasant through the entire process, asked proper probing questions was never anything other than charming and delighted us by fixing our rates to where we could still afford them. As prices in Kirkland continue to rise due to the affordability of the area and the interesting perspective of the current city council, it's reassuring to know that standby is like Jeff are still around to control costs and take care of the working family and we deeply appreciate his commitment to our our satisfaction. As customers. We intend to stay with his office for many years to come."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, and it is a true pleasure to be of assistance. If you ever have any questions or need assistance, we’re here to help!"
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Jolie Martinez Brenis

February 14, 2025

5  out of  5
rating by Jolie Martinez Brenis
"The process of switching over from Geico was super simple thanks to Caitlyn. I saved $140 by switching. Best choice so far of 2025. Thanks a lot!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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garth stewart

February 7, 2025

5  out of  5
rating by garth stewart
"Caitlyn was super helpful, ran and reran my quote so there were no surprises when I purchased. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jean khawand

January 26, 2025

5  out of  5
rating by jean khawand
"I have been working with Jeff and his agency for over 15 years now. Their interactions have always been seamless and professional. Jeff and his Staff have always been extremely responsive and have provided me with all my insurance needs, and the right coverages. I needed car insurance for a new purchase just last week, Jennifer was really great in understanding my insurance needs and providing the right coverage, saving me time and money!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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ChromeQuake

January 16, 2025

5  out of  5
rating by ChromeQuake
"Succinct and professional. Perfect service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Loree Adams

January 13, 2025

5  out of  5
rating by Loree Adams
"I transferred back to WA and called Jeff’s office and had the absolute pleasure of working with Jessica! She went above and beyond!!! I couldn’t appreciate her more💜"
We responded:
"Thank you, Loree, for your 5-star review! Welcome back! My State Farm team and I are happy to be your good neighbor again!"
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Mike Cruz

December 19, 2024

5  out of  5
rating by Mike Cruz
"Jessica has always been so accommodating when we need assistance. She is always pleasent on the phone and her follow through is a plus 5 Stars. I would recommend this office because of Jessica's outstanding service. Thank You, Mike"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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anxietyislandllc

December 15, 2024

5  out of  5
rating by anxietyislandllc
"Best agent ever! Been a client for 40-plus years."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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kathie higgins

November 15, 2024

5  out of  5
rating by kathie higgins
"Caitlyn was amazing she got my policy where it needed to be and was pleasant and I AM VERY HAPPY"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jess Dewell

September 17, 2024

5  out of  5
rating by Jess Dewell
"I've had the pleasure of working with Jeff Sand for several years, and I always in awe of how much he knows about what’s going on with insuring homes and vehicles (anything with a motor). Not only is Jeff incredibly knowledgeable. He also takes the time to understand specific needs and tailor coverage accordingly. I feel confident about the information I’ve received from him. I recommend you reach out and have a conversation with Jeff when you have a change in insurance needs because he is reliable and offers personalized insurance coverage."
We responded:
"Thanks for the kind words Jess! "
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april wilson

August 7, 2024

5  out of  5
rating by april wilson
"I have worked with Jeff Sand in a professional capacity over the last 15 years and would not hesitate to recommend him to anyone looking to build a great relationship with a Property and Casualty agent. Him and his team are always timely in their follow up and will not hesitate to help you with all of your insurance needs."
We responded:
"Thanks April for your kind words!"
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D R

August 6, 2024

1  out of  5
rating by D R
"It used to be good but more like almost everything else."
We responded:
"While we're never perfect, we do strive to make sure that we assist in any way that we can. We would welcome the opportunity to see if we help make your situation better. "
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Buzz Ghods

June 22, 2024

5  out of  5
rating by Buzz Ghods
"I’ve been doing business with Jeff Sand and his team at State Farm for past 15 years! Caitlyn is another great employee of this office helping me with great ideas to insure I’ve enough coverage and my policies are all up to date! Wonderful and very helpful professionals."
We responded:
"Thanks so much Buzz! It's our pleasure to be of service to you. "
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Sarah Fults

December 28, 2023

5  out of  5
rating by Sarah Fults
"Jennifer Hart and Jeff Sand are hands down THE BEST insurance team, as well as THE BEST customer service team, I have ever worked with in this industry! Both took the time to listen to my concerns and answer my all of my questions (even in person) for which I had plenty. Jennifer went above and beyond as my main point of contact to help me through some issues that were all on my side ( I messed up info and payment stuff pretty bad) when she didn’t have to AT ALL. She did it with a smile and sensitivity to my situation. Great team, great service and communication, GREAT people. If you are looking for a new agency- this is the place!"
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Ellen Lugome

July 29, 2023

5  out of  5
rating by Ellen Lugome
"Jeff Sand reached out to me personally regarding my auto insurance with some recommendations. It's not something I would have noticed on my own and it helps save me money and aggravation in the long run."
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Adel Andraws

July 28, 2023

5  out of  5
rating by Adel Andraws
"I trust them with my business needs. The are very responsive."
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Emily Craig

May 24, 2023

5  out of  5
rating by Emily Craig
"Jeff Sand and team were always incredibly helpful and responsive to any questions or policy changes I needed. Definitely recommend connecting with them."
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Cam Bradley

April 22, 2023

5  out of  5
rating by Cam Bradley
"I have always had prompt help from State Farm. This time, when I needed some legal information from back records, the response from Jeff Sand’s office was exceptional! They were fast and thorough in answering ;my needs."
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Nicholas Meyer

March 20, 2023

5  out of  5
rating by Nicholas Meyer
"Jeff and his team are amazing. My girlfriend was involved in a hit and run with our new vehicle and was very overwhelmed. She didn’t know what to do and honestly neither did I. We called Jeff and Kelsey on his team answered right away and walked us through the entire process step by step. While my girl friend phoned the police, Kelsey informed me that my policy would cover the cost of damages with a small deductible of $300. The damage was almost the entire left side of the car! $300 sucks to pay but it could of been so much worse. Kelsey was so nice and it really helped make the situation so much better for us. Kelsey also emailed me a list of mechanics!! Big thank you :)"
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Don Brooks

February 2, 2023

5  out of  5
rating by Don Brooks
"What a pleasure to work with Mattie from Jeff Sand Insurance Agency. She is always prompt with an answer, works diligently to get me the best coverage at the right price. Extremely happy with Mattie and the agency. Don"
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alan m

February 2, 2023

5  out of  5
rating by alan m
"Always on top of my accounts. 💪great support"
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Kayla Spencer

January 25, 2023

5  out of  5
rating by Kayla Spencer
"I'm so glad my husband and I switched to Jeff and his team for out vehicle insurance policies! Jenn is an absolute delight and super efficient! Any time I have a question or concern, she is quick to respond; if she doesn't know the answer, she works diligently to find the answer and get back to me. Good Customer Service is difficult to come by these days but this team does not disappoint!!"
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Erica McCaig

January 25, 2023

5  out of  5
rating by Erica McCaig
"Jeff and his team are wonderful! Always super responsive and helpful in providing guidance and support... I would HIGHLY recommend!!!"
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Amanda Baker

January 19, 2023

5  out of  5
rating by Amanda Baker
"First of all I've had multiple other insurance agencies over the years. And though I have not had an accident to report. I have to give Jeff with State Farm five stars. Him and his office are amazing anytime I reach out through text email or phone I talked to a real person never a bot. I I have personal access to all of my insurance information through a actual human correspondence with little to no delay. They are on it 100% if ever an issue with billing they communicate immediately we're most companies communicate you call back and wait on hold for hours sometimes getting disconnected or never getting a live person at all. This is not the case with State Farm at least in my experience I would recommend them to anyone I know and anyone I don't know you can look at my review from my previous insurance and put the pieces together to understand why I'm so appreciative of my current insurance. Thank you Jeff sand with my local State Farm you are amazing and we appreciate you greatly!!!!"
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Emily Martin

January 12, 2023

5  out of  5
rating by Emily Martin
"Always have a great experience when I need to check in. I've had several policy changes over the past few years and Katelyn is always quick to answer my questions and gets my information updated right away. Great customer service!!"